{"id":2746,"date":"2024-02-15T16:21:29","date_gmt":"2024-02-15T15:21:29","guid":{"rendered":"https:\/\/loreydulac.com\/faq\/"},"modified":"2024-03-04T14:47:53","modified_gmt":"2024-03-04T13:47:53","slug":"faq","status":"publish","type":"page","link":"https:\/\/loreydulac.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">the Faq<\/h1><\/div><div class=\"fusion-modal modal fade modal-1 popup\" tabindex=\"-1\" role=\"dialog\" aria-labelledby=\"modal-heading-1\" aria-hidden=\"true\" style=\"--awb-border-color:var(--awb-color3);--awb-background:var(--awb-color1);\"><div class=\"modal-dialog modal-lg\" role=\"document\"><div class=\"modal-content fusion-modal-content\"><div class=\"modal-header\"><button class=\"close\" type=\"button\" data-dismiss=\"modal\" aria-hidden=\"true\" aria-label=\"Close\">&times;<\/button><h3 class=\"modal-title\" id=\"modal-heading-1\" data-dismiss=\"modal\" aria-hidden=\"true\">Before booking with us<\/h3><\/div><div class=\"modal-body fusion-clearfix\">\n<p style=\"text-align: center;\">Thank you for placing your trust in us.&nbsp;<\/p>\n<p>Before booking, please read our booking guide if you wish to book for less than 3 days.<\/p>\n<div><center><div class=\"fusion-button-wrapper\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/loreydulac.com\/en\/minimum-stay-guide\/\"><span class=\"fusion-button-text\">Discover our booking guide <\/span><\/a><\/div><\/center><\/p>\n<p>&nbsp;<\/p>\n<p>Our accommodations are in the heart of nature, and we&#8217;ve described what you can expect to encounter, such as changeable weather and wild animals, on the page below.&nbsp;<\/p>\n<p style=\"text-align: center;\"><div class=\"fusion-aligncenter\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-2 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/loreydulac.com\/en\/nature\/\"><span class=\"fusion-button-text\">A holiday in the heart of nature<\/span><\/a><\/div>\n<p><center>Click below if you would like to book using our reservation system.&nbsp;<\/center><center><\/center><center><div class=\"fusion-button-wrapper\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-3 fusion-button-default-span fusion-button-default-type\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/via.eviivo.com\/LoReyduLac\"><span class=\"fusion-button-text\">I Reserve<\/span><\/a><\/div><\/center><\/div>\n<\/div><div class=\"modal-footer\"><button class=\"fusion-button button-default button-medium button default medium\" type=\"button\" data-dismiss=\"modal\">Close<\/button><\/div><\/div><\/div><\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">On reservation<\/h2><\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:6px;--awb-icon-size:22px;--awb-content-font-size:var(--awb-typography4-font-size);--awb-icon-alignment:left;--awb-hover-color:var(--awb-color2);--awb-border-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:var(--awb-color4);--awb-title-color:var(--awb-color8);--awb-content-color:var(--awb-color8);--awb-icon-box-color:var(--awb-color8);--awb-toggle-hover-accent-color:var(--awb-color8);--awb-toggle-active-accent-color:var(--awb-color4);--awb-title-font-family:var(--awb-typography1-font-family);--awb-title-font-weight:var(--awb-typography1-font-weight);--awb-title-font-style:var(--awb-typography1-font-style);--awb-title-font-size:16px;--awb-content-font-family:var(--awb-typography4-font-family);--awb-content-font-weight:var(--awb-typography4-font-weight);--awb-content-font-style:var(--awb-typography4-font-style);\"><div class=\"panel-group fusion-toggle-icon-unboxed\" id=\"accordion-2746-1\"><div class=\"fusion-panel panel-default panel-07e2ae8d6b94e2c1c fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_07e2ae8d6b94e2c1c\"><a aria-expanded=\"false\" aria-controls=\"07e2ae8d6b94e2c1c\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2746-1\" data-target=\"#07e2ae8d6b94e2c1c\" href=\"#07e2ae8d6b94e2c1c\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-arrow-alt-circle-down fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-arrow-alt-circle-right fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How to reserve<\/span><\/a><\/h4><\/div><div id=\"07e2ae8d6b94e2c1c\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_07e2ae8d6b94e2c1c\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>It&#8217;s as simple as&nbsp;clicking on the button below, and navigating our new booking system.<\/p>\n<p><center><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-4 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"#\" data-toggle=\"modal\" data-target=\".fusion-modal.popup\"><span class=\"fusion-button-text\">I reserve<\/span><\/a><\/div><\/center><\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-7b14754ce18e47c4a fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_7b14754ce18e47c4a\"><a aria-expanded=\"false\" aria-controls=\"7b14754ce18e47c4a\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2746-1\" data-target=\"#7b14754ce18e47c4a\" href=\"#7b14754ce18e47c4a\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-arrow-alt-circle-down fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-arrow-alt-circle-right fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What payment methods are accepted?<\/span><\/a><\/h4><\/div><div id=\"7b14754ce18e47c4a\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_7b14754ce18e47c4a\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>We accept :<\/p>\n<ul>\n<li>Blue Card<\/li>\n<li>Check<\/li>\n<li>Species<\/li>\n<li>Vacation vouchers<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-ed20e6a8895711326 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_ed20e6a8895711326\"><a aria-expanded=\"false\" aria-controls=\"ed20e6a8895711326\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2746-1\" data-target=\"#ed20e6a8895711326\" href=\"#ed20e6a8895711326\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-arrow-alt-circle-down fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-arrow-alt-circle-right fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can I cancel in case of bad weather?<\/span><\/a><\/h4><\/div><div id=\"ed20e6a8895711326\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_ed20e6a8895711326\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>The weather is an integral part of the holiday. <strong>We do not cancel<\/strong> stays due to bad weather. Find out more in our dedicated article on <a href=\"https:\/\/loreydulac.com\/en\/nature\/\">&#8220;Spending a holiday in the great outdoors&#8221;<\/a>.<\/p>\n<p><strong>Your safety<\/strong> will always be our <strong>priority<\/strong>. Should this be at risk, we will contact you to reschedule your stay.<\/p>\n<p>It is possible to take out cancellation insurance with external service providers.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-a8f7733dd90bf5ec4 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_a8f7733dd90bf5ec4\"><a aria-expanded=\"false\" aria-controls=\"a8f7733dd90bf5ec4\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2746-1\" data-target=\"#a8f7733dd90bf5ec4\" href=\"#a8f7733dd90bf5ec4\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-arrow-alt-circle-down fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-arrow-alt-circle-right fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What are the cancellation conditions?<\/span><\/a><\/h4><\/div><div id=\"a8f7733dd90bf5ec4\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_a8f7733dd90bf5ec4\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Cancellations received more than 30 days prior to arrival will incur a cancellation fee of \u20ac60: \u20ac50 + \u20ac10 administration fee.<\/li>\n<li>Any cancellation or modification made less than 30 days before the start of the booked stay will result in the retention of the payment made and will not give rise to any compensation.<\/li>\n<li>Any interruption or modification of the stay: no refund will be given in the event of interruption of the stay in progress and 100% of the remaining stay will be due.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-two\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">On the Spa<\/h2><\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:6px;--awb-icon-size:22px;--awb-content-font-size:var(--awb-typography4-font-size);--awb-icon-alignment:left;--awb-hover-color:var(--awb-color2);--awb-border-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:var(--awb-color4);--awb-title-color:var(--awb-color8);--awb-content-color:var(--awb-color8);--awb-icon-box-color:var(--awb-color8);--awb-toggle-hover-accent-color:var(--awb-color8);--awb-toggle-active-accent-color:var(--awb-color4);--awb-title-font-family:var(--awb-typography1-font-family);--awb-title-font-weight:var(--awb-typography1-font-weight);--awb-title-font-style:var(--awb-typography1-font-style);--awb-title-font-size:16px;--awb-content-font-family:var(--awb-typography4-font-family);--awb-content-font-weight:var(--awb-typography4-font-weight);--awb-content-font-style:var(--awb-typography4-font-style);\"><div class=\"panel-group fusion-toggle-icon-unboxed\" id=\"accordion-2746-2\"><div class=\"fusion-panel panel-default panel-76e39c393e4d90bdc fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_76e39c393e4d90bdc\"><a aria-expanded=\"false\" aria-controls=\"76e39c393e4d90bdc\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2746-2\" data-target=\"#76e39c393e4d90bdc\" href=\"#76e39c393e4d90bdc\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-arrow-alt-circle-down fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-arrow-alt-circle-right fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Are SPAs available in all accommodations?<\/span><\/a><\/h4><\/div><div id=\"76e39c393e4d90bdc\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_76e39c393e4d90bdc\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>SPAs are available free of charge in&nbsp;all our couples accommodations. No SPA for family accommodation.<\/p>\n<p>For more information, see our&nbsp;<a href=\"https:\/\/loreydulac.com\/en\/spas-and-their-use\/\">article on SPAs<\/a>.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-871ed5b7ecdc6c40d fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_871ed5b7ecdc6c40d\"><a aria-expanded=\"false\" aria-controls=\"871ed5b7ecdc6c40d\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2746-2\" data-target=\"#871ed5b7ecdc6c40d\" href=\"#871ed5b7ecdc6c40d\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-arrow-alt-circle-down fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-arrow-alt-circle-right fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Do SPAs operate all year round? Are they heated?<\/span><\/a><\/h4><\/div><div id=\"871ed5b7ecdc6c40d\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_871ed5b7ecdc6c40d\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes, SPAs operate all year round and are heated to around 38\u00b0C.<\/p>\n<p>For more information, see our&nbsp;<a href=\"https:\/\/loreydulac.com\/en\/spas-and-their-use\/\">article on SPAs<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-two\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">General questions about accommodation<\/h2><\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:6px;--awb-icon-size:22px;--awb-content-font-size:var(--awb-typography4-font-size);--awb-icon-alignment:left;--awb-hover-color:var(--awb-color2);--awb-border-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:var(--awb-color4);--awb-title-color:var(--awb-color8);--awb-content-color:var(--awb-color8);--awb-icon-box-color:var(--awb-color8);--awb-toggle-hover-accent-color:var(--awb-color8);--awb-toggle-active-accent-color:var(--awb-color4);--awb-title-font-family:var(--awb-typography1-font-family);--awb-title-font-weight:var(--awb-typography1-font-weight);--awb-title-font-style:var(--awb-typography1-font-style);--awb-title-font-size:16px;--awb-content-font-family:var(--awb-typography4-font-family);--awb-content-font-weight:var(--awb-typography4-font-weight);--awb-content-font-style:var(--awb-typography4-font-style);\"><div class=\"panel-group fusion-toggle-icon-unboxed\" id=\"accordion-2746-3\"><div class=\"fusion-panel panel-default panel-b00a22561495b2a8d fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_b00a22561495b2a8d\"><a aria-expanded=\"false\" aria-controls=\"b00a22561495b2a8d\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2746-3\" data-target=\"#b00a22561495b2a8d\" href=\"#b00a22561495b2a8d\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-arrow-alt-circle-down fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-arrow-alt-circle-right fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Are breakfasts included?<\/span><\/a><\/h4><\/div><div id=\"b00a22561495b2a8d\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_b00a22561495b2a8d\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Home-cooked breakfasts are included for couples. For family accommodations, we can provide bread and pastries at extra cost.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-94141e8172868f1a3 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_94141e8172868f1a3\"><a aria-expanded=\"false\" aria-controls=\"94141e8172868f1a3\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2746-3\" data-target=\"#94141e8172868f1a3\" href=\"#94141e8172868f1a3\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-arrow-alt-circle-down fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-arrow-alt-circle-right fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Is it allowed to eat in the accommodation?<\/span><\/a><\/h4><\/div><div id=\"94141e8172868f1a3\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_94141e8172868f1a3\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes, of course! We encourage you to eat in your accommodation so that you can fully enjoy your experience.<\/p>\n<p><a href=\"https:\/\/loreydulac.com\/en\/catered-meals\/\">A catering service is available at<\/a>&nbsp;<a href=\"https:\/\/loreydulac.com\/en\/catered-meals\/\">. Don&#8217;t hesitate to contact us for reservations!<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-bdffa615c1330a039 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_bdffa615c1330a039\"><a aria-expanded=\"false\" aria-controls=\"bdffa615c1330a039\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2746-3\" data-target=\"#bdffa615c1330a039\" href=\"#bdffa615c1330a039\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-arrow-alt-circle-down fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-arrow-alt-circle-right fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Are SPAs available in all accommodations?<\/span><\/a><\/h4><\/div><div id=\"bdffa615c1330a039\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_bdffa615c1330a039\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Couples&#8217; accommodations feature a private SPA. Family accommodations such as lodges do not have them.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-15c6b0ebef6dd37a0 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_15c6b0ebef6dd37a0\"><a aria-expanded=\"false\" aria-controls=\"15c6b0ebef6dd37a0\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2746-3\" data-target=\"#15c6b0ebef6dd37a0\" href=\"#15c6b0ebef6dd37a0\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-arrow-alt-circle-down fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-arrow-alt-circle-right fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can I cancel in case of bad weather?<\/span><\/a><\/h4><\/div><div id=\"15c6b0ebef6dd37a0\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_15c6b0ebef6dd37a0\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>The weather is an integral part of the holiday. <strong>We do not cancel<\/strong> stays due to bad weather. Find out more in our dedicated article on <a href=\"https:\/\/loreydulac.com\/en\/nature\/\">&#8220;Spending a holiday in the great outdoors&#8221;<\/a>.<\/p>\n<p><strong>Your safety<\/strong> will always be our <strong>priority<\/strong>. Should this be at risk, we will contact you to reschedule your stay.<\/p>\n<p>It is possible to take out cancellation insurance with external service providers.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-36155f74a09edd99a fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_36155f74a09edd99a\"><a aria-expanded=\"false\" aria-controls=\"36155f74a09edd99a\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2746-3\" data-target=\"#36155f74a09edd99a\" href=\"#36155f74a09edd99a\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-arrow-alt-circle-down fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-arrow-alt-circle-right fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Are there lots of mosquitoes?<\/span><\/a><\/h4><\/div><div id=\"36155f74a09edd99a\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_36155f74a09edd99a\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Mosquitoes may be present during your stay. The latter, like many of the insects that inhabit the forest, live there year-round.<\/p>\n<p>You can, of course, bring your own natural repellents.<\/p>\n<p>Learn more about <a href=\"https:\/\/loreydulac.com\/en\/nature\/\"><br \/>\n  <strong>the nature surrounding our accommodations<\/strong><br \/>\n<\/a>.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-b72404e8369cdcb93 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_b72404e8369cdcb93\"><a aria-expanded=\"false\" aria-controls=\"b72404e8369cdcb93\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-2746-3\" data-target=\"#b72404e8369cdcb93\" href=\"#b72404e8369cdcb93\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-arrow-alt-circle-down fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-arrow-alt-circle-right fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Is there heating in my accommodation? An air conditioner?<\/span><\/a><\/h4><\/div><div id=\"b72404e8369cdcb93\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_b72404e8369cdcb93\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Check the FAQ, visible on the page of the accommodation of your choice, to find out whether it has heating or air conditioning.<\/p>\n<p>Note that you&#8217;ll be staying in <strong>unusual accommodation<\/strong>. While we do our utmost to ensure that you have a comfortable stay, it&#8217;s worth remembering that <strong>weather conditions are part of the experience<\/strong>. Whether hot, cold or damp.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-2746","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.0 (Yoast SEO v26.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Lo Rey du Lac - H\u00e9bergements Insolites \u00e0 Hossegor<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/loreydulac.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:url\" content=\"https:\/\/loreydulac.com\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Lo Rey du Lac - 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